Search press releases

Advanced search options

Direct Energy's Free Energy Audit Lights the Way to Reduced Usage, Costs

Houston, TX (August 3, 2015) - Direct Energy recently launched a new, free energy efficiency audit that provides personalized tips and recommendations to help customers achieve significant savings on energy costs.

Research shows that when it comes to energy, efficiency is a top priority for consumers. Direct Energy's Reduce Your Use Insights online survey is an easy-to-use, effective way to get specific advice on how to be more energy efficient.

"Reduce Your Use Insights is a practical, accessible way to become a more informed consumer," said Robbie Wright , Digital and Innovation vice president. "Direct Energy's focus is on innovations that help our customers use less energy. Reduce Your Use Insights is one of the many new ways we're creating opportunities for consumers to better manage and control household energy costs."

Direct Energy customers can take the 10-minute "Reduce Your Use Insights" online survey at no cost. Consumers will be asked a series of multiple-choice questions about their home structure, heating and cooling systems, appliances, and usage habits. The audit then generates energy efficiency scores, potential savings estimates, and a list of recommendations tailored to individual survey responses.

Survey takers may receive special discount offers for Direct Energy's products and services that also correspond to personalized information. All of this occurs in real-time, allowing consumers to take immediate action. Direct Energy also will use customer insights captured in the surveys to inform continued future improvements in products and services.

The new online audit adds to Direct Energy's growing portfolio of breakthrough solutions that help enable customers to use less energy, reduce costs, and provide greater control and convenience. The company launched the second phase of Direct Your Energy recently in Texas, transforming the monthly bill into an energy management tool that outlines cost estimates per specific appliances such as clothes dryers, heating and cooling systems, and other usage.

To learn more about the Reduce Your Use Insights campaign and to participate in the audit, Direct Energy customers can visit https://www.directenergy.com/account/login to access their Online Account Manager.

 

###

About Direct Energy: Direct Energy is one of North America's largest energy and energy-related services provider with nearly five million residential and commercial customers. Direct Energy provides customers with choice and support in managing their energy costs through a portfolio of innovative products and services. A subsidiary of Centrica plc (LSE: CNA), one of the world's leading integrated energy companies, Direct Energy operates in 50 U.S. states plus the District of Columbia and 10 provinces in Canada.

For further information, please contact:
Jessica Michan
Direct Energy
(713) 805-7306


Share release